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Customer Service » Shipping

UPS GROUND ONLY IN THE USA EXCLUDING HAWAII & ALASKA.

You will be contacted on the status of your order within 1-5 business days ( Mon thru Fri).If you placed your order on Sat or Sun, we will contact you on Mon since UPS does not pick up on weekends.

You will receive a UPS Tracking No. as soon your request was processed and shipped. Simply go the www.ups.com and track your shipment using your tracking no. OR Call MATT at 415-864-0990 should you encounter any difficulties or did not have access to ups.com.

Shipping Information


We generally use UPS Ground. All shipping charges for all shipments within the United States (Excluding Hawaii & Alaska) are based on regular ground shipping rates. Shipping charges are obtained directly from the UPS Live web site. We would be more than happy to use other shipping companies if you wished to use your own shipper and/or freight forwarder. In this case, we would not be able to accurately determine shipping charges or tracking.